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Customer Experience Superheroes
Christopher Brooks
Episodes
Customer Experience Superheroes - Series 13 Episode 1 - CX Management Training - Michael BrandtApril 12, 2024
Customer Experience Superheroes - Series 12 Episode 4 - Measuring Customer Experience - Prof Dr Phil KlausFebruary 09, 2024
Customer Experience Superheroes - Series 12 Episode 3 - Goal Setting in CXManagement - Sophie Hedestad January 30, 2024
Customer Experience Superheroes - Series 12 Episode 2 - CX Design - Ricardo Sultz GulkoNovember 02, 2023
Customer Experience Superheroes - Series 12 Episode 1 - Do B2B Better - Jim TincherSeptember 14, 2023
Customer Experience Superheroes - Series 11 Episode 4 - The Human Experience - John SillsJune 29, 2023
Customer Experience Superheroes - Series 11 Episode 3 - Employee Engagement Drivers - Nicole KyleMay 24, 2023
Customer Experience Superheroes - Series 11 Episode 2 - People before Profits - Annette FranzMay 03, 2023
Customer Experience Superheroes - Series 11 Episode 1 - CX & Consumer Duty - James EdmondsApril 04, 2023
Customer Experience Superheroes - Series 10 Episode 4 - Exploring the Customer-centric mindset - Piotr WojciechowskiFebruary 22, 2023
Customer Experience Superheroes - Series 10 Episode 3 - Adam Alfia - Putting customer insights in the hands of operationsJanuary 27, 2023
Customer Experience Superheroes - Series 10 Episode 2 - NLP connecting us to what mattersJanuary 06, 2023
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Customer Experience Superheroes - Series 10 Episode 1 - Customer Journey ManagementNovember 07, 2022
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Customer Experience Superheroes - Series 9 Episode 4 - CX4Good Special - Playing games to make a differenceOctober 06, 2022
Customer Experience Superheroes - Series 9 Episode 3 - Customer Insight Led Product Innovation with Matt YoungMay 07, 2022
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Customer Experience Superheroes - Series 9 Episode 2 - Refugee Experience with Elena Rozanova April 16, 2022
Customer Experience Superheroes - Series 9 Episode 1 - Winning on Purpose with Fred ReichheldMarch 13, 2022
Customer Experience Superheroes - Series 8 Episode 4 - The start up's perfect CX mindset - Kelly MukhidaFebruary 09, 2022
Customer Experience Superheroes - Series 8 Episode 3 - From Impressed to Obsessed with Jon PicoultDecember 31, 2021
Customer Experience Superheroes - Series 8 Episode 2 - Charity Experience Masterclass with Ashley Jones November 26, 2021
Customer Experience Superheroes - Series 8 Episode 1 - Humanised Customer Experience with expert Miles C. ThomasNovember 10, 2021
Customer Experience Superheroes - Series 7 Episode 4 - Abundance v Scarcity mindset in CX with John D. HansonJuly 28, 2021
Customer Experience Superheroes - Series 7 Episode 3 - Purpose and Quality in Retail Experience with expert Ian ScottJuly 19, 2021
Customer Experience Superheroes - Series 7 Episode 2 - CX in the SME Community with Claire RadbourneApril 10, 2021
Customer Experience Superheroes - Series 7 Episode 1 - Make People Matter with Victoria TaylorMarch 25, 2021
